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Shipping and delivery

We deliver to all 27 governorates. Here is how long it takes, what it costs, and what happens at the door.

Last updated 5 November 2026

Draft — needs legal review before launch

This text is a proposal. Some points still need business and legal confirmation.

Where we deliver

We deliver to all 27 governorates of Egypt, to the address you give at checkout.

Shipping fees

Fees and the free-shipping amount are placeholders until launch.
  • The shipping fee depends on your delivery zone, which is based on your governorate. It is calculated at checkout, and you see it before you pay.
  • Shipping is free when your order is above a set amount. The amount is set in the shop and shown at checkout. Needs confirmation

How long it takes

Timings are estimates until launch.
  • We start making your book only after you approve the preview.
  • Printing and packing take 2–3 days.
  • Delivery takes 2–6 business days after that, depending on your governorate.
  • Couriers do not deliver on Fridays.

Public holidays can add a day or two.

Updates and tracking

  • We send you a WhatsApp update at every step, from printing to delivery.
  • You can also follow your order any time on the Track order page.

Address, phone and the courier

Proposed for launch. We are still choosing our delivery partner.
  • Please check your address and phone number at checkout. A wrong address or number can delay your book.
  • The courier usually calls before arriving. Please keep your phone close on delivery day. Needs confirmation
  • Need to change the address? Message us on WhatsApp as soon as you can, before the book ships.

Deposit and cash on delivery

The deposit size needs business confirmation.

If you choose to pay a deposit, you pay 50% online when you order. The courier collects the rest in cash when your book arrives.

Please have the remaining amount ready in cash on delivery day.

If an order is refused at the door

Needs business and legal confirmation.

Your book is made only for your child, so we cannot sell it to anyone else. If the order is refused at the door:

  • we keep the deposit to cover printing and shipping, and
  • we hold the book for 14 days. Message us on WhatsApp in that time to arrange a new delivery.

If your book arrives damaged

Proposed policy for launch.

Send us a photo on WhatsApp within 7 days of delivery and we reprint it for free.

Questions? Ask us on WhatsApp

Send us your question, and your order number if you have one. We reply during working hours.

+20 100 000 0000

Sat–Thu, 10am–8pm

Placeholder number. The real support line is not set up yet.